Privacy Policy
PRIVACY POLICY
Last updated May 01, 2025
This
Privacy Notice for Exosys SàrlExosys ) (
- Visit
our website
at https://www.exosys.ch , or any website of ours that links to this Privacy Notice
- Engage with us
in other related ways,
including any sales, marketing, or events
Questions or
concerns? Reading this Privacy Notice will help you
understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not
agree with our policies and practices, please do not use our Services.privacy@exosys.ch
.
SUMMARY OF KEY POINTS
This summary provides key points from our
Privacy Notice, but you can find out more details about any of these
topics by clicking the link following each key point or by using
our table of
contents below to
find the section you are looking for.
What personal information do we
process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with us and the Services,
the choices you make, and the products and features you use. Learn more
about personal information you
disclose to
us.
Do we process any sensitive personal
information? Some of the information may be considered
Do we collect any information from third
parties?
How do we process your information?
We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We
may also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Learn more
about how we process your
information.
In what situations and with which
How do we keep your information safe?
We have adequate
What are your rights? Depending on
where you are located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more
about your privacy
rights.
How do you exercise your rights? The
easiest way to exercise your rights is by http://www.exosys.ch/account/signin
Want
to learn more about what we do with any information we
collect? Review the Privacy Notice in
full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal information that you
voluntarily provide to us when you
Personal Information Provided by
You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make,
and the products and features you use. The personal information we collect may
include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
usernames
-
passwords
-
contact preferences
-
contact or authentication data
-
billing addresses
Sensitive
Information.
Payment Data. We may collect
data necessary to process your payment if you choose to make purchases, such
as your payment instrument number, and the security code associated with your
payment instrument. All payment data is handled and stored byStripe
.
You may find their privacy notice link(s)
here:
https://stripe.com/privacy
All personal information that you provide to us
must be true, complete, and accurate, and you must notify us of any changes to
such personal information.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We process your personal information for
a variety of reasons, depending on how you interact with our Services,
including:
- To
facilitate account creation and
authentication and otherwise manage user
accounts. We may process your information so you can
create and log in to your account, as well as keep your account in
working order.
- To deliver and facilitate
delivery of services to the user. We may
process your information to provide you with the requested
service.
- To respond to user
inquiries/offer support to users. We may
process your information to respond to your inquiries and
solve any potential issues you might have with the requested
service.
- To send
administrative information to
you. We may process your
information to send you details about our products and
services, changes to our terms and policies, and other
similar information.
- To
fulfill and manage your orders. We may process your information to
- To
request feedback. We
may process your information when
necessary to request feedback and to
contact you about your use of our
Services.
-
To
protect our
Services.
We may process
your information
as part of our
efforts to keep
our Services safe
and secure,
including fraud
monitoring and
prevention.
-
To
save
or
protect
an
individual's
vital
interest.
We
may
process
your
information
when
necessary
to
save
or
protect
an
individual’s
vital
interest,
such
as
to
prevent
harm.
-
Product anti-piracy protection .We may collect personal information to generate user license data.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.
If
you
are
located
in
the
EU
or
UK,
this
section
applies
to
you.
The
General
Data
Protection
Regulation
(GDPR)
and
UK
GDPR
require
us
to
explain
the
valid
legal
bases
we
rely
on
in
order
to
process
your
personal
information.
As
such,
we
may
rely
on
the
following
legal
bases
to
process
your
personal
information:
-
Consent. We
may
process
your
information
if
you
have
given
us
permission
(i.e.
-
Performance
of
a
Contract.
We
may
process
your
personal
information
when
we
believe
it
is
necessary
to
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
-
Diagnose
problems
and/or
prevent
fraudulent
activities
-
Understand
how
our
users
use
our
products
and
services
so
we
can
improve
user
experience
-
Protecting software products from piracy
-
Legal
Obligations.
We
may
process
your
information
where
we
believe
it
is
necessary
for
compliance
with
our
legal
obligations,
such
as
to
cooperate
with
a
law
enforcement
body
or
regulatory
agency,
exercise
or
defend
our
legal
rights,
or
disclose
your
information
as
evidence
in
litigation
in
which
we
are
involved.
-
Vital
Interests.
We
may
process
your
information
where
we
believe
it
is
necessary
to
protect
your
vital
interests
or
the
vital
interests
of
a
third
party,
such
as
situations
involving
potential
threats
to
the
safety
of
any
person.
If
you
are
located
in
Canada,
this
section
applies
to
you.
We
may
process
your
information
if
you
have
given
us
specific
permission
(i.e.
,
express
consent)
to
use
your
personal
information
for
a
specific
purpose,
or
in
situations
where
your
permission
can
be
inferred
(i.e.
,
implied
consent).
You
can
withdraw
your
consent at
any
time.
In
some
exceptional
cases,
we
may
be
legally
permitted
under
applicable
law
to
process
your
information
without
your
consent,
including,
for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
-
For
investigations
and
fraud
detection
and
prevention
-
For
business
transactions
provided
certain
conditions
are
met
-
If
it
is
contained
in
a
witness
statement
and
the
collection
is
necessary
to
assess,
process,
or
settle
an
insurance
claim
-
For
identifying
injured,
ill,
or
deceased
persons
and
communicating
with
next
of
kin
-
If
we
have
reasonable
grounds
to
believe
an
individual
has
been,
is,
or
may
be
victim
of
financial
abuse
-
If
it
is
reasonable
to
expect
collection
and
use
with
consent
would
compromise
the
availability
or
the
accuracy
of
the
information
and
the
collection
is
reasonable
for
purposes
related
to
investigating
a
breach
of
an
agreement
or
a
contravention
of
the
laws
of
Canada
or
a
province
-
If
disclosure
is
required
to
comply
with
a
subpoena,
warrant,
court
order,
or
rules
of
the
court
relating
to
the
production
of
records
-
If
it
was
produced
by
an
individual
in
the
course
of
their
employment,
business,
or
profession
and
the
collection
is
consistent
with
the
purposes
for
which
the
information
was
produced
-
If
the
collection
is
solely
for
journalistic,
artistic,
or
literary
purposes
-
If
the
information
is
publicly
available
and
is
specified
by
the
regulations
We
may
need
to
share
your
personal
information
in
the
following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We
may
use
cookies
and
similar
tracking
technologies
(like
web
beacons
and
pixels)
to
gather
information
when
you
interact
with
our
Services.
Some
online
tracking
technologies
help
us
maintain
the
security
of
our
Services
and
your
account
,
prevent
crashes,
fix
bugs,
save
your
preferences,
and
assist
with
basic
site
functions.
We
also
permit
third
parties
and
service
providers
to
use
online
tracking
technologies
on
our
Services
for
analytics
and
advertising,
including
to
help
manage
and
display
advertisements,
to
tailor
advertisements
to
your
interests,
or
to
send
abandoned
shopping
cart
reminders
(depending
on
your
communication
preferences).
The
third
parties
and
service
providers
use
their
technology
to
provide
advertising
about
products
and
services
tailored
to
your
interests
which
may
appear
either
on
our
Services
or
on
other
websites.
Specific
information
about
how
we
use
such
technologies
and
how
you
can
refuse
certain
cookies
is
set
out
in
our
Cookie
Notice
:
http://www.exosys.ch/cookie-policy
.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As
part
of
our
Services,
we
offer
products,
features,
or
tools
powered
by
artificial
intelligence,
machine
learning,
or
similar
technologies
(collectively,
"
AI
Products
"
).
These
tools
are
designed
to
enhance
your
experience
and
provide
you
with
innovative
solutions.
The
terms
in
this
Privacy
Notice
govern
your
use
of
the
AI
Products
within
our
Services.
Our
AI
Products
Our
AI
Products
are
designed
for
the
following
functions:
-
Machine learning models
-
Text analysis
How
We
Process
Your
Data
Using
AI
All
personal
information
processed
using
our
AI
Products
is
handled
in
line
with
our
Privacy
Notice
and
our
agreement
with
third
parties.
This
ensures
high
security
and
safeguards
your
personal
information
throughout
the
process,
giving
you
peace
of
mind
about
your
data's
safety.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
We
will
only
keep
your
personal
information
for
as
long
as
it
is
necessary
for
the
purposes
set
out
in
this
Privacy
Notice,
unless
a
longer
retention
period
is
required
or
permitted
by
law
(such
as
tax,
accounting,
or
other
legal
requirements).
No
purpose
in
this
notice
will
require
us
keeping
your
personal
information
for
longer
than
the
period
of
time
in
which
users
have
an
account
with
us
.
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
anonymize
such
information,
or,
if
this
is
not
possible
(for
example,
because
your
personal
information
has
been
stored
in
backup
archives),
then
we
will
securely
store
your
personal
information
and
isolate
it
from
any
further
processing
until
deletion
is
possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
We
have
implemented
appropriate
and
reasonable
technical
and
organizational
security
measures
designed
to
protect
the
security
of
any
personal
information
we
process.
However,
despite
our
safeguards
and
efforts
to
secure
your
information,
no
electronic
transmission
over
the
Internet
or
information
storage
technology
can
be
guaranteed
to
be
100%
secure,
so
we
cannot
promise
or
guarantee
that
hackers,
cybercriminals,
or
other
unauthorized
third
parties
will
not
be
able
to
defeat
our
security
and
improperly
collect,
access,
steal,
or
modify
your
information.
Although
we
will
do
our
best
to
protect
your
personal
information,
transmission
of
personal
information
to
and
from
our
Services
is
at
your
own
risk.
You
should
only
access
the
Services
within
a
secure
environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
We
do
not
knowingly
collect,
solicit
data
from,
or
market
to
children
under
18
years
of
age,
nor
do
we
knowingly
sell
such
personal
information.
By
using
the
Services,
you
represent
that
you
are
at
least
18
or
that
you
are
the
parent
or
guardian
of
such
a
minor
and
consent
to
such
minor
dependent’s
use
of
the
Services.
If
we
learn
that
personal
information
from
users
less
than
18
years
of
age
has
been
collected,
we
will
deactivate
the
account
and
take
reasonable
measures
to
promptly
delete
such
data
from
our
records.
If
you
become
aware
of
any
data
we
may
have
collected
from
children
under
age
18,
please
contact
us
at
privacy@exosys.ch
.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In
some
regions
(like
the
EEA,
UK,
Switzerland,
and
Canada
),
you
have
certain
rights
under
applicable
data
protection
laws.
These
may
include
the
right
(i)
to
request
access
and
obtain
a
copy
of
your
personal
information,
(ii)
to
request
rectification
or
erasure;
(iii)
to
restrict
the
processing
of
your
personal
information;
(iv)
if
applicable,
to
data
portability;
and
(v)
not
to
be
subject
to
automated
decision-making.
In
certain
circumstances,
you
may
also
have
the
right
to
object
to
the
processing
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
"
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
"
below.
We
will
consider
and
act
upon
any
request
in
accordance
with
applicable
data
protection
laws.
If
you
are
located
in
the
EEA
or
UK
and
you
believe
we
are
unlawfully
processing
your
personal
information,
you
also
have
the
right
to
complain
to
your
Member
State
data
protection
authority
or UK
data
protection
authority.
If
you
are
located
in
Switzerland,
you
may
contact
the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If
we
are
relying
on
your
consent
to
process
your
personal
information,
which
may
be
express
and/or
implied
consent
depending
on
the
applicable
law,
you
have
the
right
to
withdraw
your
consent
at
any
time.
You
can
withdraw
your
consent
at
any
time
by
contacting
us
by
using
the
contact
details
provided
in
the
section
"
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
"
below
.
However,
please
note
that
this
will
not
affect
the
lawfulness
of
the
processing
before
its
withdrawal
nor,
when
applicable
law
allows,
will
it
affect
the
processing
of
your
personal
information
conducted
in
reliance
on
lawful
processing
grounds
other
than
consent.
Opting
out
of
marketing
and
promotional
communications: You
can
unsubscribe
from
our
marketing
and
promotional
communications
at
any
time
by
clicking
on
the
unsubscribe
link
in
the
emails
that
we
send,
or
by
contacting
us
using
the
details
provided
in
the
section
"
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
"
below.
You
will
then
be
removed
from
the
marketing
lists.
However,
we
may
still
communicate
with
you
—
for
example,
to
send
you
service-related
messages
that
are
necessary
for
the
administration
and
use
of
your
account,
to
respond
to
service
requests,
or
for
other
non-marketing
purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Log in to your account settings and update your user account.
Upon
your
request
to
terminate
your
account,
we
will
deactivate
or
delete
your
account
and
information
from
our
active
databases.
However,
we
may
retain
some
information
in
our
files
to
prevent
fraud,
troubleshoot
problems,
assist
with
any
investigations,
enforce
our
legal
terms
and/or
comply
with
applicable
legal
requirements.
Cookies
and
similar
technologies:
Most
Web
browsers
are
set
to
accept
cookies
by
default.
If
you
prefer,
you
can
usually
choose
to
set
your
browser
to
remove
cookies
and
to
reject
cookies.
If
you
choose
to
remove
cookies
or
reject
cookies,
this
could
affect
certain
features
or
services
of
our
Services.
For
further
information,
please
see
our
Cookie
Notice:
http://www.exosys.ch/cookie-policy
.
If
you
have
questions
or
comments
about
your
privacy
rights,
you
may
email
us
at
privacy@exosys.ch
.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.Australia
and
New
Zealand
We
collect
and
process
your
personal
information
under
the
obligations
and
conditions
set
by
Australia's
Privacy
Act
1988
and
New
Zealand's
Privacy
Act
2020
(Privacy
Act).
This
Privacy
Notice
satisfies
the
notice
requirements
defined
in
both
Privacy
Acts
,
in
particular:
what
personal
information
we
collect
from
you,
from
which
sources,
for
which
purposes,
and
other
recipients
of
your
personal
information.
If
you
do
not
wish
to
provide
the
personal
information
necessary
to
fulfill
their
applicable
purpose,
it
may
affect
our
ability
to
provide
our
services,
in
particular:
-
offer
you
the
products
or
services
that
you
want
-
respond
to
or
help
with
your
requests
-
manage
your
account
with
us
-
confirm
your
identity
and
protect
your
account
At
any
time,
you
have
the
right
to
request
access
to
or
correction
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
"
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?
"
If
you
believe
we
are
unlawfully
processing
your
personal
information,
you
have
the
right
to
submit
a
complaint
about
a
breach
of
the
Australian
Privacy
Principles
to
the
Office
of
the
Australian
Information
Commissioner
and
a
breach
of
New
Zealand's
Privacy
Principles
to
the
Office
of
New
Zealand
Privacy
Commissioner
.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We
may
update
this
Privacy
Notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
"Revised"
date
at
the
top
of
this
Privacy
Notice.
If
we
make
material
changes
to
this
Privacy
Notice,
we
may
notify
you
either
by
prominently
posting
a
notice
of
such
changes
or
by
directly
sending
you
a
notification.
We
encourage
you
to
review
this
Privacy
Notice
frequently
to
be
informed
of
how
we
are
protecting
your
information.